HOME
Our Web 2.0 Web Mail interface delivers a feature-rich, desktop-like experience that is
intuitive and simple to use.

An updated Inbox navigation provides "quick click" features as well as a broad array of
actions just from right clicking on a message! And no more paging through your Inbox of
messages. All email messages are displayed in a single pane by simply "scrolling" from top
to bottom. Simple, intuitive, and fast!

Review our "How To" guide below and start using Web 2.0 Web Mail today!
Enabling/Disabling Rich Web Mail - You may easily enable and disable the
Rich Web Mail feature at any time.
1- To enable Rich Web Mail
Select Options
Select Preferences
Under interface select the radio button next to "Yes, enable the new
features."

2- To disable Rich Web Mail
Select Options
Select Preferences
Under interface select the radio button next to "No, use the classic
interface."
Technical Requirements
The following are the supported browser and operating system
combinations. Please ensure your browser’s JavaScript is fully enabled
and cookies are accepted.

Web Mail works best with the following setup:
1. A computer built within the last 3 years
2. Windows 98, 2000, XP, Vista, or Mac OS X Tiger
3. Internet Explorer 6, IE 7, Firefox 1.5, Firefox 2, or Safari 2
4. A 56 Kbps Internet connection or faster
Home
The home page contains important information about your email account.

1-Mailbox Summary
This provides information of your storage capacity, at a glance look at your
folders, the number of messages, and your account status. From this page
you can easily navigate to your Folders by clicking on the desired folder or
using our drop down navigation menu. You can also find important
announcements on this page.

2-Inbox
This is the default folder for all arriving emails.


Inbox Folder
1- Selecting a Message
Hover your mouse over the desired message and left click on your mouse.
2- Reading Message
3- Opening message from within Inbox
Double-click on the desired message


Body of a Message
From – Contains the name and email address of the sender
To – Contains the name and email address(es) of the recipient(s)
Received-On – Time and date it was received. Your preferences determine
the time and date.
Subject – Entered by the sender to advise the recipient of the topic of the
email.
More/Less function – Selecting "More" will display header and detailed
message part information. Select "Less" to hide this information.


Attachments– Documents which the recipient has attached to the message
1-To View/Open the Attachment
Double-click on the desired document
A new browser will open displaying the document
2-To Save the Attachment Select the Save link next to the attachment
name.


External Images– External messages might be hidden and appear as a
broken image. A yellow Info banner will display at the top of the Inbox
when these are within the body of your message. Click on the Load External
Images to view these images.


Selecting Multiple Messages
1- Select specific messages
Select the first message and hold the Ctrl key (do not release the Ctrl key).
For a Mac use the Command (Apple) key.
Select the next message(s)
Release the Ctrl key once you are done selecting all desired messages
2- Select contiguous messages
Select the first message and hold the Shift key (do not release the Shift
key)
Using your mouse select the last message or use the arrow down or up key
Release the Shift key


Navigating Through Messages
1-From within Inbox
Select the desired message
2-From within Message (Reading Pane hidden)
Using the navigational arrows in the upper right hand corner of your
message:
Select the Left arrow to navigate to the previous message
Select the Right arrow to navigate to the next message
The current message number out of the total messages in your folder is
displayed


Replying to a Message
This action is available when a single message is selected
Select the desired message
Select Reply from the menu


Replying to All for a Message
This action is available when a single message is selected
Select the desired message
Select Reply All from the menu


Forwarding a Message
Select the desired message(s)
Select Forward from the menu


Printing a Message
This action is available when a single message is selected. Also if you are
using a pop-up blocker, we recommend you always allow pop-up from our
site for optimal performance.
1- Printing the message
Select the desired message
Select Print from the menu
A new browser will open, select Print
2- To close/cancel printing
Select Close Window or close the browser


Deleting a Message
Select the desired message(s)
Select "Delete" from the menu


Reporting a Message As Spam
Select the desired message(s)
Select "Spam" from the menu


Moving a Message
Select the desired message(s)
Select "Move" from the menu
Select the desired folder


Checking Other POP Email Accounts
You may retrieve messages from other email accounts in Web Mail. To
access this feature select Options > Check External Mail.
Select Check
Select the desired account
Or
Check all to check all POP email accounts
The Actions Menu
This menu contains several actions which can be applied to one or more
email messages.

1-Flagging a message for Follow-up
Select the desired message(s)
Select Flag for Follow-up

2- Clearing a Flag
Select the desired message(s)
Select Clear Flag

3-Marking a message as Read
Select the desired message(s)
Select Mark as Read

4-Marking a message as Unread
Select the desired message(s)
Select Mark as Unread

5-Viewing the Message Source
This feature is not available for Publisher Mail accounts and is available
when a single message is selected.
Select the desired message
Select View Message Source

6-Saving a message to your computer
This feature is available when a single message is selected
Select the desired message
Select Save to Computer

7-Adding a Contact to your Address Book
This feature is available when a single message is selected
Select the desired message
Select Add Contact

8-Approving Sender(s)
You can view your approved sender list under Options > SpamShield Pro.
Select the desired message(s)
Select Approve Sender

9-Reporting messages as Spam
This will automatically report the message(s) as Spam
Select the desired message(s)
Select Report Spam

Please note: The Report Spam may contain an action such as Report Spam
& Delete or Report Spam & Move to Trash. These actions depend on your
SpamShield Pro or Control Center settings.

10-Showing/Hiding Reading Pane
Select Show Reading Pane to view the message of a selected email without
double-clicking on the email message
Select Hide Reading Pane to hide the body of email messages from within
the folder
Message Flag Column
This displays an icon which indicates the state of the message. The
following is a list of message icons which you may see displayed.
Unread
Read – no icon
Replied
Forwarded
Flagged for Follow-up
Event Invitation (for Business Calendar only)
Sorting Your Emails
You may sort your emails using the From, Subject, Received, and Size
Columns.
To sort your emails
Select the desired column
Single click on the column

Note: Emails are automatically sorted in descending order. To sort in
ascending order click on the desired column again


Customizing Features

1-Changing the Forwarding Mode
This will change the method emails are forwarded
Choosing Forwarding as an attachment
Select Options
Select Preferences
Under Forwarding Mode, select the radio button next to Attachment
Please note: Web Mail will always forward messages as an attachment if
multiple messages are selected.

2-Choosing Inline Forwarding
Select Options
Select Preferences
Under Forwarding Mode, select the radio button next to Inline
Please remember to save your changes by selecting the Save button

3-Changing the Default RTE Font
In the Rich Text Editor, you can choose a default font and size
Chosing a default Rich Text Font
Select Options
Select Preferences Under Default RTE Font, select the font type and size
from the menu.
Please remember to save your changes by selecting the Save button.

4-Resizing
You may change the width of the From, Subject, Received, Size, Columns,
and Pane.

To change the size of these columns hover your mouse over the column
edge until a double head arrow is displayed. Holding down the left button
of the mouse, drag the mouse left to decrease and right to increase the
width of the column.

To change the size of the Pane hover your mouse over the middle edge of
the pane until a double head arrow is displayed. Holding down the left
button of the mouse, drag the mouse up to increase and down to decrease
the pane size.